Official Document

Terms and Conditions my888 – Platform Usage Guidelines

This document contains all rules and conditions governing use of the my888 platform. Please read carefully before registering or using any of our services.

Updated: January 2026  |  Bahasa Melayu
Item Important You Need to Know

Before reading the full document, here is a summary of the six core principles that underpin my888's terms of use.

18-Year Age Limit

The my888 platform is for users aged 18 and above only. Registration by individuals under this age limit is strictly prohibited, and any account found to be in violation will be terminated.

One Account Per User

Each individual is only permitted to hold one my888 account. Owning multiple accounts is a serious violation that may result in the closure of all associated accounts and freezing of funds.

Bonus Rollover Requirements

All bonuses and promotions are subject to the specified rollover requirements. These must be met before any withdrawal from bonus funds can be made. Please review the terms of each promotion separately.

Withdrawal to Own Account

All withdrawals must be made to a bank account registered in the same name as the my888 account. Transfers to third-party accounts are not permitted for security reasons.

Anti-Fraud Policy

Any form of fraud, money laundering, system abuse, or player collusion to gain an unfair advantage will result in immediate account closure and legal action.

Right to Amend Terms

My888 reserves the right to update the Terms and Conditions at any time. Significant changes will be communicated to members via email or in-platform notifications. Continued use constitutes acceptance.

By registering or using the my888 platform, you agree to be bound by all terms and conditions stated in this document. If you do not agree with any part, please stop using the platform immediately.

1 Introduction & Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you ("User" or "Member") and my888 ("Company", "us", or "Platform"). This document governs all aspects of your use of the my888 platform, including the website, mobile app, and all related services.

My888 is an online gaming platform operated to provide online gambling services to eligible users. All games, promotions, transactions, and interactions between users and the platform are subject to the terms stated herein.

Important: Continued use of the my888 platform following any amendments to these terms constitutes automatic acceptance of all such changes. It is your responsibility to review this document periodically.

If you have any questions regarding these terms, the my888 support team is available via live chat 24 hours a day, 7 days a week.

2 User Eligibility

To use the my888 platform, you must meet all of the following eligibility criteria at all times:

  • Be at least 18 years old at the time of registration and throughout the period of use.
  • Be an individual acting in a personal capacity and not as an agent, trustee, or representative of another party.
  • Not be legally prohibited in your jurisdiction of residence from participating in online gaming activities.
  • Not be on any self-exclusion list or gaming ban list imposed by any relevant authority.
  • Have full legal capacity to enter into a binding agreement.

my888 enforces strict age checks. Accounts proven to have been created by individuals under 18 will be terminated immediately and all funds in those accounts will be forfeited.

My888 reserves the right to request proof of identity and age verification at any time. Failure to provide the required documents within the stipulated timeframe may result in account restrictions or closure.

3 Registration & Account Management

Each user is only permitted to hold one (1) active account on the my888 platform. Holding multiple accounts, whether using the same or different information, is a serious violation of these terms.

During the registration process, you agree to:

  • Provide true, accurate, current, and complete personal information as required in the registration form.
  • Update your information promptly whenever any changes occur.
  • Keep your account password confidential and do not share it with anyone.
  • Be fully responsible for all activity that occurs within your account.
  • Notify my888 immediately if you suspect unauthorised access to your account.

KYC Process: my888 conducts an identity verification process (KYC) for all members. You may be asked to submit a copy of your identification card, bank statement, or other verification documents. This process is to protect your security and ensure compliance with platform regulations.

4 Deposits & Payment Methods

My888 accepts deposits via a variety of secure and trusted payment methods, including local bank transfers, DuitNow, Touch 'n Go eWallet, GrabPay, and FPX. All transactions are processed in Malaysian Ringgit (RM).

  • Minimum deposit: RM30 per transaction.
  • Maximum deposit: Depends on the payment method and account level. Check the deposit section in your account for the latest limits.
  • All deposits are processed instantly or within a very short timeframe depending on the chosen method.
  • Deposited funds may only be used for gaming purposes within the my888 platform.
  • My888 is not responsible for delays caused by third-party payment processors.

You confirm that all deposited funds are legitimately yours and not proceeds of any illegal activity. my888 reserves the right to freeze accounts and report to the relevant authorities if there is reasonable suspicion regarding the source of funds.

5 Fund Withdrawal

Withdrawals from your my888 account are subject to the following conditions:

  • Minimum withdrawal: RM50 per transaction.
  • All withdrawals must be made to a bank account registered under the same name as the my888 account.
  • Fund transfers to third-party accounts are not permitted under any circumstances.
  • Your first withdrawal requires full KYC verification before it can be processed.
  • Standard processing time is between 15 minutes and 24 hours depending on the withdrawal method.

Rollover Requirements: If you have received a bonus, the associated rollover requirements must be fully met before a withdrawal can be made from the bonus funds. Your original deposit amount may be withdrawn at any time, subject to identity verification.

My888 reserves the right to delay or withhold withdrawals for security checks, identity verification, or investigation of suspicious activity. In such cases, you will be notified within a reasonable timeframe.

6 Bonuses & Promotions

All bonuses, promotions, and special offers provided by my888 are subject to the specific terms stated alongside each offer. The following conditions apply generally:

  • Each bonus has its own rollover requirements that must be met before a withdrawal can be made.
  • Bonuses may only be used by the registered account holder and are non-transferable.
  • Bonus system abuse, including opening multiple accounts to claim bonuses repeatedly, is a serious violation.
  • My888 reserves the right to void bonuses and wins obtained through means that violate promotional terms.
  • All bonus offers are subject to change or withdrawal without prior notice.

Bonus abuse in any form — including the use of automated software or cross-account coordination to extract bonuses — will result in account closure and the freezing of all associated funds.

7 Game Rules

All games offered on the my888 platform operate in accordance with industry-standard rules. The following applies to all games:

  • The outcome of each game is final and may not be disputed unless there is substantial evidence of a technical issue.
  • In the event of a technical disruption during gameplay, my888 reserves the right to void or replay the affected round based on system records.
  • My888 is not liable for any losses resulting from internet disruptions or device issues on the user's end.
  • The use of assistance software, bots, or any unfair methods in gameplay is strictly prohibited.
  • Wagering limits set for each game must be observed at all times.

All games use an independently audited Random Number Generator (RNG) to ensure fairness. The RTP for each game is openly displayed on the my888 platform.

8 Prohibited Conduct

The following actions are strictly prohibited on the my888 platform and may result in immediate account closure:

  • Opening or managing more than one account.
  • Using a false identity or another person's information during registration.
  • Any form of player collusion to gain an unfair advantage.
  • Use of automated software, bots, scripts, or technical methods to exploit games.
  • Any attempt to hack, damage, or disrupt the operations of the my888 system.
  • Deposits or withdrawals linked to money laundering activity.
  • Abuse of the bonus or promotion system in any form.
  • Threats, harassment, or abusive communication directed at my888 staff or other players.

my888 cooperates closely with authorities in the investigation of illegal activities. Evidence of any criminal activity will be reported to the relevant authorities without notice to the user concerned.

9 Account Closure & Restrictions

My888 reserves the right to suspend, restrict, or close any account for the following reasons:

  • Violation of any section of these Terms and Conditions.
  • Inaccurate registration details or identity fraud.
  • Suspicious activity or potential involvement in financial fraud.
  • Requests from authorities with valid jurisdiction.
  • Account inactivity exceeding the stipulated period.

Users may also close their own account at any time by contacting the my888 support team. For voluntary closures, all eligible balances will be returned once the required checks are completed.

Self-Exclusion: If you feel the need to take a temporary or permanent break from playing, my888 provides a self-exclusion option that can be activated through your account settings or by contacting our support team. This is part of our commitment to Responsible Gaming.

10 Liability Limits & Disclaimers

My888 is not liable for any loss or damage arising from:

  • Service disruptions caused by circumstances beyond our control (force majeure), including power outages, natural disasters, or internet infrastructure failures.
  • Losses resulting from unauthorised use of the platform using the user's login credentials.
  • Valid game results in accordance with the established rules.
  • Any investment or financial decisions made based on information found on the platform.

My888's total liability to any user under any circumstance is limited to the amount deposited by that user in the 12 months preceding the claim, or RM1,000, whichever is lower.

Online gaming carries financial risk. my888 recommends that all players set reasonable limits and play within their means. Past wins do not guarantee future wins.

11 Privacy Policy & Data Protection

The use of your personal data by my888 is subject to our Privacy Policy ours, which forms part of these Terms and Conditions. By accepting these terms, you also agree to the terms set out in that Privacy Policy.

  • My888 collects and processes your personal data for platform operations, identity verification, and regulatory compliance purposes.
  • Your data is protected by 256-bit SSL encryption and is not shared with third parties without your consent, except as required by law.
  • You have the right to request access to your personal data, correct inaccurate information, or request deletion of data subject to applicable legal requirements.

For more information on how we handle your personal data, please refer to our Privacy Policy our complete terms.

12 Terms Amendment & General Provisions

My888 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Significant changes will be communicated to registered members via email or in-platform notifications at least 7 days before taking effect, except in emergency situations.

If any provision of these terms is found to be invalid or unenforceable under applicable law, that provision shall be deemed severed while all remaining provisions continue in full force and effect.

Applicable Law: These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operations of the my888 platform. Any dispute arising from or relating to these terms shall first be resolved through negotiation, and if necessary, through the dispute resolution procedures established by my888.

For any enquiries regarding these Terms and Conditions, please contact the my888 support team via live chat or refer to our FAQ us for answers to frequently asked questions.

These Terms and Conditions take effect from January 2026 and supersede all previous versions.

Understand & Agree

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By registering, you confirm that you have read, understood, and agreed to all my888 Terms and Conditions. Register for free and start your journey today.

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